BitLeague is taking every effort to ensure the security of your account. However, with several simple steps, you can further level up your security level. Here we strongly recommend you follow the steps to help protect your account from unauthorized access, preventing your assets from potential loss.
Customer Support
BitLeague staff will never ask for your password, or other account login credentials under any circumstance. We will never ask you to install remote login or remote support software on your computer.
If anyone claiming to be associated with BitLeague support and requesting such information, please immediate inform us via email: contact@bitleague.com.
If you find any suspicious transactions or other actions on your account, please contact us immediately via email: contact@bitleague.com,
Password
Use a complex and unique password that is not shared or similar to those used on any other websites. You may refer to the guideline here to check if your password is strong enough. Using numbers, symbols and upper and lower case letters in your password makes it harder to guess. It's also a good idea to change your password periodically (about every 3 months) and use a completely new password each time. Using a password manager such as 1Password or LastPass makes this easy to manage.
Again, BitLeague staff will never ask for your password, which is login credentials to your account.
Your email address is one of the most important connections between you and your BitLeague account! It is critical to get access to your BitLeague account. Therefore, make sure that your email is secure. You can check here to see whether your email address has ever been compromised in a 3rd party data breach (Only recommended, please use your own discretion). If so, please create a new email address specifically for your BitLeague account.
Do NOT use the same password on your email account that you do on your BitLeague account. Difference passwords provide you double guarantee for your account security.
Be aware of Phishing
Be on the lookout for emails pretending to be from BitLeague (you may have heard this called “phishing”). This is the most common way customers are compromised. Bookmark important websites (BitLeague, email, banks, etc) and only visit those sites from those bookmarks. Avoid clicking links or opening attachments in emails. BitLeague will never ask for your password, or remote access to your computer. Bookmark https://www.bitleague.com/ in your browser, and only ever use this link to access the website.
Device & connection security
We recommend that you use updated antivirus and malware protection software on your computer and mobile devices. Never open any emails, attachments or other files from untrusted sources.